HP LaserJet Pro M203dn
Control Panel Error Messages (M227, M230 models). Messeges 6
Protected <COLOR> cartridge.
Description
A previously protected cartridge was installed in a printer other than the one that initiated the cartridge protection.
Recommended action
The cartridge can only be used in the product or fleet of products that initially protected it using Cartridge Protection. Install a new or unprotected supply.
Rear door open.
Description
The products rear door is open.
Recommended action
Close the door.
Replace <COLOR>.
Description
The indicated toner cartridge is at the end of its useful life, and the product is customer-configured to stop printing when it reaches the very low state.
Recommended action
Replace the indicated cartridge or change the Very Low Setting for the supply to something other than Stop.
NOTE: To ensure optimal print quality, HP recommends replacing the toner cartridge at this point. You can continue printing (if Very Low Setting is set to something other than Stop) until you notice a decrease in print quality. Actual cartridge life might vary. Once an HP supply has reached Very Low, HP’s Premium Protection Warranty on that supply has ended. All print defects or cartridge failures incurred when an HP supply is used in Continue at very low mode will not be considered to be defects in materials or workmanship in the supply under the HP Print Cartridge Warranty Statement.
Supply memory error.
Description
There is an error with one of the installed cartridges. ‘X’ indicates the color of the cartridge. (X=0: Black, X=1: Cyan, X=2: Magenta, X=3: Yellow)
- 10.000X (Event Code) — cartridge memory error
- 10.010X (Event Code) — cartridge memory error
- 10.020X (Event Code) — cartridge memory error
- 10.030X (Event Code) — cartridge memory error
- 10.100X (Event Code) — cartridge memory chip is missing
Recommended action
- Reset the product:
a. Turn off the power by using the power switch, and then wait at least 30 seconds.
b. Turn on the power and wait for the product to initialize. - If the error persists, check the event-log messages to identify the specific cartridge at fault.
- Verify the indicated cartridge is HP genuine.
- If the error persists, replace the cartridge.
- If the error persists, replace the product.
The product is unable to calibrate. Close the lid and remove paper from the document feeder.
Description
The scanner is unable to calibrate because either the lid is open or there is paper blocking the scan head.
Recommended action
- Remove any paper from the scanner glass or the ADF and close the lid.
- If the error persists, replace the Integrated Scanner Assembly:
Integrated Scanner Assembly (3:1) | G3Q57–60113
Integrated Scanner Assembly (4:1) | G3Q59–60101
Unauthorized <COLOR> cartridge.
Description
The administrator has configured this product to use only genuine HP supplies. The product has determined there is a supply not meeting this criteria
Recommended action
Change the Cartridge Policy to Off or replace the cartridge to continue printing.
NOTE: If customer believes they purchased a new genuine HP supply, direct them to www.hp.com/go/ anticounterfeit to verify
NOTE: Service or repairs that are required as a result of using unsupported supplies is not covered under HP warranty.