HP LaserJet Pro M203dn
Control Panel Error Messages (M227, M230 models). Messeges 3
Fax receive error.
Description
An error occurred while trying to receive a fax.
Recommended action
- Ask the sender to resend the fax.
- To verify that the telephone cord is securely connected, disconnect and reconnect the telephone cord.
- Verify that you are using the telephone cord that came with the product.
- Open the Service menu, and touch the Fax Service button. Touch the Run Fax Test button. This test verifies that the phone cord is connected to the correct port and that the phone line has a signal. The product prints a report with the results.
- Decrease the fax speed. Ask the sender to resend the fax.
- Turn off error-correction mode. Ask the sender to resend the fax.
NOTE: Turning off error-correction mode might reduce the quality of the fax image. - Connect the product to a different phone line. 8. Additional fax sending/receiving troubleshooting can be found in this document: HP LaserJet Pro MFP - Solve problems sending or receiving faxes (includes fax error messages)(c03491494) (in English) available in Service Access Workbench (SAW) or Channel Service Network (CSN).
Fax Send error.
Description
An error occurred while trying to send a fax.
Recommended action
- Resend the fax.
- Try faxing to another fax number.
- To verify that the telephone cord is securely connected, disconnect and reconnect the telephone cord. Check that the telephone cord is securely connected by unplugging and replugging the cord.
- Verify that you are using the telephone cord that came with the product.
- Open the Service menu, and touch the Fax Service button. Touch the Run Fax Test button. This test verifies that the phone cord is connected to the correct port and that the phone line has a signal. The product prints a report with the results.
- Connect the product to a different phone line.
- Set the fax resolution to Standard instead of the default of Fine .
- Additional fax sending/receiving troubleshooting can be found in this document: HP LaserJet Pro MFP - Solve problems sending or receiving faxes (includes fax error messages)(c03491494) (in English) available in Service Access Workbench (SAW) or Channel Service Network (CSN).
Fax storage is full. Canceling the fax send/receive.
Description
The amount of available memory for storing faxes is insufficient to store an incoming fax.
Recommended action
- If you are using the Private Receive feature, print all received faxes to regain some memory.
- If the issue persists, clear faxes from memory:
a. Open the Service menu.
b. Touch the Fax Service button.
c. Touch the Clear Saved Faxes menu item.
Genuine HP supply installed.
Description
A genuine HP supply was just installed.
Recommended action
No action necessary.
Install <COLOR> cartridge.
Description
The indicated toner cartridge is missing or not seated correctly.
Recommended action
Remove and reinstall the indicated supply.