HP LaserJet Pro M203dn
Control Panel Error Messages (M203, M206 models)
If the printer requires attention, an error code appears on the control-panel display.
Primary control-panel light patterns
| Light status | State of the printer | Action |
|---|---|---|
| The Ready and Attention lights are blinking. | The printer is starting (initializing). | No action required. |
| The Ready light is on and the Attention light is off. | The printer is idle. | No action required. |
| The Ready and Attention lights are off. | The printer is in Auto Off mode. | No action required. TIP: Use the System tab in the HP Embedded Web Server (EWS) to change default times for entering Sleep/Auto Off mode or automatic shutdown. |
| The Ready light is blinking and the Attention light is off. | The printer is processing a print job or the printer is canceling a print job. | No action required. |
| The Ready light is off and the Attention light is blinking. | The printer is processing a confirmation prompt, warning, or error. | No action required. |
| The Ready and Attention lights are on. | The printer has experienced a fatal error. | Check for secondary control-panel light patterns 1. Press and hold down the Resume button. 2. If the state of the lights changes (for example, if the LEDs start blinking) a fatal error is indicated. Go to Table Secondary control-panel light patterns to find the fatal error NOTE: If the state of the lights does not change, there is no secondary LED state. |
Secondary control-panel light patterns
Light status
The Ready light is off and the Attention light is on.
State of the printer
Engine error
- Communication error
- DCC memory error
- Unknown engine firmware error
Action
- Turn the printer off, and then on.
- If the error persists, reset the printer:
a. Turn off the power by using the power switch, and then wait at least 30 seconds.
b. Turn on the power and wait for the product to initialize. - If a surge protector is used:
a. Turn the printer off.
b. Remove the surge protector.
c. Plug the printer directly into the wall socket and turn the printer on. - If the error persists, the printer will require service.
Light status
The Ready light is blinking and the Attention light is on.
State of the printer
Power error
- Low-voltage power supply (LVPS)
- Power outage detected
Action
- Recovering from power failure. Please wait.
- If the error persists, reset the printer:
a. Turn off the power by using the power switch, and then wait at least 30 seconds.
b. Turn on the power and wait for the product to initialize. - If a surge protector is used:
a. Turn the printer off.
b. Remove the surge protector.
c. Plug the printer directly into the wall socket and turn the printer on. - If the error persists, the printer will require service.
Light status
The Ready light is on and the Attention light is blinking.
State of the printer
Fuser error
- Bad fuser
- Low fuser
- Slow fuser
- High fuser
- Fuser drive
- Fuser release lever
- Low fuser temp 2
- High fuser temp 2
- Low fuser temp 3
- High fuser temp 3
Action
- 1. Check the power source. Make sure the power source meets printer requirements.
- Turn the printer off, and then on.
- If the error persists, reset the printer:
a. Turn off the power by using the power switch, and then wait at least 30 seconds.
b. Turn on the power and wait for the product to initialize. - If a surge protector is used:
a. Turn the printer off.
b. Remove the surge protector.
c. Plug the printer directly into the wall socket and turn the printer on. - If the error persists, the printer will require service.
Light status
The Ready and Attention lights are blinking.
State of the printer
General engine error
Action
- Turn the printer off, and then on.
- If the error persists, reset the printer:
a. Turn off the power by using the power switch, and then wait at least 30 seconds.
b. Turn on the power and wait for the product to initialize. - If a surge protector is used:
a. Turn the printer off.
b. Remove the surge protector.
c. Plug the printer directly into the wall socket and turn the printer on. - If the error persists, the printer will require service.
Light status
The Ready and Attention lights are cycling on and off.
State of the printer
Sensor error
- Sensor dirty
- Level sensor error
- Bad TOP sensor
Action
- Turn the printer off, and then on.
- If the error persists, reset the printer:
a. Turn off the power by using the power switch, and then wait at least 30 seconds.
b. Turn on the power and wait for the product to initialize. - If a surge protector is used:
a. Turn the printer off.
b. Remove the surge protector.
c. Plug the printer directly into the wall socket and turn the printer on. - If the error persists, the printer will require service.
Light status
The Ready light is blinking and the Attention light is off.
State of the printer
Motor rotation error
- Bad fuser motor start
- Bad fuser motor
- Bad drum motor start
- Bad drum motor rotation
- Bad developer motor start
- Bad developer motor rotation
- Bad main motor start
- T2 clutch error
- Bad main motor
- Bad developer motor
- T1 alienation
Action
- Turn the printer off, and then on.
- If the error persists, reset the printer:
a. Turn off the power by using the power switch, and then wait at least 30 seconds.
b. Turn on the power and wait for the product to initialize. - If a surge protector is used:
a. Turn the printer off.
b. Remove the surge protector.
c. Plug the printer directly into the wall socket and turn the printer on. - If the error persists, the printer will require service.
Light status
The Ready and Attention lights are off.
State of the printer
Laser failure
Action
- Turn the printer off, and then on.
- If the error persists, reset the printer:
a. Turn off the power by using the power switch, and then wait at least 30 seconds.
b. Turn on the power and wait for the product to initialize. - If a surge protector is used:
a. Turn the printer off.
b. Remove the surge protector.
c. Plug the printer directly into the wall socket and turn the printer on. - If the error persists, the printer will require service.