HP LaserJet M72630 MFP
Troubleshooting. 04 Document feeder multi-feed jam
Symptom
Paper stops between the document feeder roller and the registration roller of the document feeder and a paper jam occurs.
Troubleshooting
Follow these steps to replace the pickup guide and separation pad:
- Open the document feeder cover.
- Remove the document feeder separation pad and replace it with a new one.
- Remove the pickup guide by pressing the side as shown below.
- Install the replacement pickup guide.
- Update the printer firmware with the latest version.