HP LaserJet M706 Pro

All About this machine

Table Of Contents

Troubleshooting. Solve problems checklist

Ensure that the product is set up correctly.
a. Press the power button to turn on the product or to deactivate the Auto-Off mode.
b. Check the power-cable connections.
c. Ensure that the line voltage is correct for the product power configuration. (See the label in the cartridge door for voltage requirements.) If you are using a power strip and its voltage is not within specifications, plug the product directly into the wall. If it is already plugged into the wall, try a different outlet.
Check the cable connections.
a. Check the cable connection between the product and the computer. Ensure that the connection is secure.
b. Ensure that the cable itself is not faulty by using a different cable, if possible.
c. Check the network connection. Ensure the network light is lit. The network light is next to the network port on the back of the product. If the product remains unable to connect to the network, uninstall and then reinstall the product. If the error persists, contact a network administrator.
Check to see if any messages appear on the control panel.
Ensure that the paper you are using meets specifications.
Ensure that the paper is loaded correctly in the input tray.
Ensure that the product software is installed correctly.
Verify that you have installed the printer driver for this product, and that you are selecting this product from the list of available printers.
Print a configuration page.
a. If the page does not print, verify that the input tray contains paper and that the paper is properly loaded.
b. Ensure that the toner cartridge is installed correctly.
c. If the paper jams in the product, clear the jam.
d. If the print quality is unacceptable, complete the following steps:
• Verify that the print settings are correct for the paper you are using.
• Solve the print-quality problems.
Print a small document from a different program that has printed in the past. If this solution works, then the problem is with the program you are using. If this solution does not work (the document does not print), complete these steps:
a. Try printing the job from another computer that has the product software installed.
b. Check the cable connection. Direct the product to the correct port, or reinstall the software, selecting the connection type you are using

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