HP LaserJet M570dw Pro 500 Color MFP

Use the secondary service menu to print service-related reports and to run special tests. Customers do not have access to this menu.

Open the secondary service menu

NOTE:
When the menus are accessed, some of the touchscreen buttons located along the sides of the control-panel display are not illuminated. Use the figure below to locate the Cancel button and the left arrow button to access the control-panel tests.

1 - Left arrow button
2 - Cancel button

1. Make sure the product is in the Ready state
2. From the Home screen on the product control panel, touch the Setup button.
3. Touch the left arrow button, and then quickly touch the Cancel button.
4. The product returns to the Ready state. touch the Setup button to reopen the menus.
5. Touch the 2ndary Service menu.
6. Use the scrollbar to navigate the 2ndary Service menu.

Menu item	Sub-menu item	Description
Service Reports	Cont Self Test	Print a continuous configuration page.
Location	Error Report	Print an error report.
	A list of available locations appears	This item sets certain product parameters that are dependent on the location, such as the default paper size and the symbol set. Scroll to the appropriate location and select Yes to set the location. The product automatically restarts after you change the location.
Line Frequency		This item allows the refresh rate of the touchscreen control panel to be changed between 50 and 60 Hz.
Display Test		Use this test to verify that the LEDs and characters on the control-panel display function correctly. At the beginning of the test, each of the LEDs is turned on one-at-time. Press the OK button to continue to the next LED. After the LED test is complete, the character test begins by testing the pixels on each line. Then, each of the 255 characters is displayed in groups of 16. Press the OK button to continue to the next group of 16 characters. You can cancel the test at any time by pressing the Cancel
Button Test		Use this test to verify that the control-panel buttons function correctly. The display prompts you to press each button.
Calibrate Touch Screen		Use this item to adjust the touchscreen control panel.
CP FW Version		This item shows the current date codFe of the firmware.
802.11n		Enable or disable the wireless 802.11n functionality.
LED Test		This item allows the testing of the different LED Displays
NAND Reset		This item allows the NAND to be reset.
eDuplex Calibration		This item allows two pieces of white paper to be loaded in the document feeder.
PPX Ring		Use this item to toggle between On and Off.