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HP LaserJet M570dn Pro 500 Color MFP

Troubleshooting. Control panel checks

Use the product control panel to conduct tests on the control panel LEDs, display, or buttons.

NOTE:
When the menus are accessed, some of the touchscreen buttons located along the sides of the control panel display are not illuminated. Use the figure below to locate the Cancel button and the left arrow button to access the control panel tests.

1 - Left arrow button
2 - Cancel button

  1. From the Home screen on the product control panel, touch the Setup button.
  2. Touch the left arrow button, and then quickly touch the Cancel button. The display should return to Ready status.
  3. Touch the Setup button again to open the menus. The first menu should be the 2ndary Service menu.
  4. Touch the 2ndary Service menu, and then scroll to one of the following menu items.
    • LED Test
    • Display Test
    • Button Test
  5. Touch the menu item to begin the test.
  6. After completing the test, return the product to the Ready state, and then touch the Cancel ✖ button to remove the 2ndary Service menu from the menu list.
Error Code
Service Mode, Troubleshooting
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