HP LaserJet M405n Pro

To reduce the number of paper jams, try these solutions.

• Use only paper that meets HP specifications for this printer.
• Use paper that is not wrinkled, folded, or damaged. If necessary, use paper from a different package.
• Use paper that has not previously been printed or copied on.
• Make sure the tray is not overfilled. If it is, remove the entire stack of paper from the tray, straighten the stack, and then return some of the paper to the tray.
• Make sure the paper guides in the tray are adjusted correctly for the size of paper. Adjust the guides so they are touching the paper stack without bending it.
• Make sure that the tray is fully inserted in the printer.
• When printing on heavy, embossed, or perforated paper, use the manual feed feature and feed sheets one at a time.
• Make sure the printing environment is within recommended specifications.
• Follow these steps to verify that the tray is configured for the correct paper size and type on the printer control panel. Adjust paper settings if necessary.

1. 2-line control panels: On the product control panel, press the OK button. Use the or the to scroll through the menus.
   Touchscreen control panels: On the printer control panel Home screen, swipe down to gain access to the home screen dash board, and then, touch the Setup icon.
2. Open the Setup menu.
3. Open the Paper setup menu.
4. Select the tray from the list.
5. Select Paper Type and then select the type of paper that is in the tray.
6. Select Paper Size and then select the size of paper that is in the tray.