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HP LaserJet M405n Pro

Troubleshooting. Print menu map, Configuration page, Status Report

Print the menu map

To more easily navigate individual settings, print a report of the complete printer menus.

  1. 2-line control panels:
    On the printer control panel, press the OK button to access the Main Menu, and then use the ᐊ ᐅ to navigate to the Reports menu, then select OK button. Use ᐊ ᐅ to navigate to Menu structure.
    Touchscreen control panels:
    From the Home screen on the printer control panel, swipe down on the dash board, touch [Gear] Setup icon, and then scroll through to open the Reports menu.
  2. Select Menu Structure.

Print a configuration page

Print a configuration page to test the printer.

  1. 2-line control panels:
    On the printer control panel, press the OK button to access the Main Menu, and then use the ᐊ ᐅ to navigate to the Reports menu, then select OK button. Use ᐊ ᐅ to navigate to Configuration report.
    Touchscreen control panels: From the Home screen on the printer control panel, swipe down on the dash board, touch [Gear] Setup icon, and then scroll through to open the Reports menu.
  2. Select Configuration Report.

Print the Printer Status Report (includes a partial event log)

The event log.provides the last 10 events it must be printed from the Printer Maintenance menu, then select Troubleshooting , and then select Event Logs.

  1. 2-line control panels:
    On the printer control panel, press the OK button to access the Main Menu, and then use the ᐊ ᐅ to navigate to the Reports menu, then select OK button. Use ᐊ ᐅ to navigate to Printer Status Report.
    NOTE:
    The event log can also be printed from the Printer Maintenance menu, select Troubleshooting, and then select Event Log
    Touchscreen control panels: From the Home screen on the printer control panel, swipe down on the dash board, touch Setup icon, and then scroll through to open the Reports menu.
  2. Select Printer Status Report.
    NOTE: The event log can also be printed from the Printer Maintenance menu, touch Troubleshooting, and then touch Event Log
    The event log is located in the lower right-hand corner of the page.
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