HP LaserJet M329dw Pro MFP
Troubleshooting. Print menu map, Configuration page, Status Report
Print the menu map
To more easily navigate individual settings, print a report of the complete printer menus.
- 2-line control panels:
On the printer control panel, press the OK button to access the Main Menu, and then use the ᐊ ᐅ to navigate to the Reports menu, then select OK button. Use ᐊ ᐅ to navigate to Menu structure.
Touchscreen control panels:
From the Home screen on the printer control panel, swipe down on the dash board, touch [Gear] Setup icon, and then scroll through to open the Reports menu. - Select Menu Structure.
Print a configuration page
Print a configuration page to test the printer.
- 2-line control panels:
On the printer control panel, press the OK button to access the Main Menu, and then use the ᐊ ᐅ to navigate to the Reports menu, then select OK button. Use ᐊ ᐅ to navigate to Configuration report.
Touchscreen control panels: From the Home screen on the printer control panel, swipe down on the dash board, touch [Gear] Setup icon, and then scroll through to open the Reports menu. - Select Configuration Report.
Print the Printer Status Report (includes a partial event log)
The event log.provides the last 10 events it must be printed from the Printer Maintenance menu, then select Troubleshooting , and then select Event Logs.
- 2-line control panels:
On the printer control panel, press the OK button to access the Main Menu, and then use the ᐊ ᐅ to navigate to the Reports menu, then select OK button. Use ᐊ ᐅ to navigate to Printer Status Report.
NOTE:
The event log can also be printed from the Printer Maintenance menu, select Troubleshooting, and then select Event Log
Touchscreen control panels: From the Home screen on the printer control panel, swipe down on the dash board, touch Setup icon, and then scroll through to open the Reports menu. - Select Printer Status Report.
NOTE: The event log can also be printed from the Printer Maintenance menu, touch Troubleshooting, and then touch Event Log
The event log is located in the lower right-hand corner of the page.