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HP LaserJet Enterprise MFP M527

Diagnostic. Paper path sensors test (all except M501)

Access the paper path sensors test from a touchscreen control panel

Use the following procedure to access the paper path sensors test from a touchscreen control panel.

  1. From the Home screen on the printer control panel, scroll to and touch the Administration button (FutureSmart 3), or scroll to and touch the Support Tools button (FutureSmart 4).
  2. Open the following menus:
    • Troubleshooting
    • Diagnostic Tests
    • Paper Path Sensors
  3. Touch Start to run the test.

Access the paper path sensors test from a LCD control panel

Use the following procedure to access the paper path sensors test from a LCD control panel.

FutureSmart 3
  1. From the Home screen on the printer control panel, use the down arrow button to scroll to Administration, and then press the OK button.
  2. Use the down arrow button to scroll to Troubleshooting, and then press the OK button.
  3. Use the down arrow button to scroll to Diagnostic Tests, and then press the OK button.
  4. Use the down arrow button to scroll to Paper Path Sensors, and then press the OK button.
FutureSmart 4
  1. From the Home screen on the printer control panel, use the arrow keys to navigate to Support Tools, and then press the OK button.
  2. Use the down arrow button to scroll to Troubleshooting, and then press the OK button.
  3. Use the down arrow button to scroll to Diagnostic Tests, and then press the OK button.
  4. Select Continue to enter Maintenance Mode.
  5. Use the down arrow button to scroll to Paper Path Sensors, and then press the OK button.
Error Code
Service Mode, Troubleshooting
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