HP LaserJet Enterprise M605

Printing the event log might be helpful in the troubleshooting process. For more information, see the Interpret control-panel messages and event log entries section in the printer troubleshooting manual.

Print the event log from the Administration menu from a touchscreen control panel

1. From the Home screen on the printer control panel, scroll to and touch the Administration button.
2. Open the following menus:
   • Troubleshooting
   • Event Log
3. The event log displays on the screen. To print it, touch the Print button.

Print the event log from the Administration menu from a LCD control panel

1. From the Home screen on the printer control panel, use the down arrow button to scroll to Administration, and then press the OK button.
2. Use the down arrow button to scroll to Troubleshooting, and then press the OK button.
3. If necessary, use the down arrow button to scroll to Print Event Log, and then press the OK button to print the page.

Print the event log from the Service menu from a touchscreen control panel

1. From the Home screen on the printer control panel, scroll to and touch the Device Maintenance button.
2. Open the Service menu.
3. On the sign-in screen, select the Service Access Code option from the drop-down list.
4. Enter the following service access code for the printer:
   • 04060615 (M606)
   • 04060515 (M605) 
   • 04060415 (M604)
5. Touch the Print Event Log item.

Print the event log from the Service menu from a LCD control panel

1. From the Home screen on the printer control panel, use the down arrow button to scroll to Device Maintenance, and then press the OK button.
2. Use the down arrow button to scroll to Service, and then press the OK button.
3. On the sign-in screen, use the down arrow button to scroll to Service Access Code option and then press the OK button.
4. Enter the following service access code for the printer:
   • 04060615 (M606)
   • 04060515 (M605)
   • 04060415 (M604)
5. If necessary, use the down arrow button to scroll to Print Event Log, and then press the OK button to print the page.