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HP LaserJet Enterprise M605

Service Mode. Format Disk

The Format Disk option erases the entire disk drive.

CAUTION:
After executing a Format Disk option, the product is not bootable.

Characteristics of a Format Disk

  • Customer-defined settings, third-party solutions, firmware files, and the operating system are deleted.
    NOTE: Rebooting the product does not restore the firmware files.
  • Rebooting the product restores the firmware files from the Repository location, but does not restore any customer-defined settings.
  • After executing the Format Disk function, the message 99.09.67 displays on the control panel.
  • After executing the Format Disk function, the product firmware must be reloaded.

CAUTION:
HP recommends not using the Format Disk option unless an error occurs and the solution in the product service manual recommends this solution. After executing the Format Disk function, the product is unusable.

HP recommends backing-up product configuration data before executing a Format Disk to retain customerdefined settings (if needed). See the Backup/Restore item in the Device Maintenance menu.

Reasons for performing Format Disk

  • The product continually boots up in an error state.
    NOTE: Try clearing the error prior to executing a Format Disk.
  • The product will not respond to commands from the control panel.
  • Executing the Format Disk function is helpful for troubleshooting hard disk problems.
  • To reset the product by deleting all solutions and customer-defined settings.

Execute a Format Disk from a touchscreen control panel

  1. Touch the HP logo in the middle of the control-panel display when you see the 1/8 under the logo.
  2. Use the down arrow button to highlight the +3:Administrator item, and then touch the OK button.
  3. Use the down arrow button to highlight Format Disk, and then touch the OK button.
  4. Touch the OK button again.
    NOTE: When the Format Disk operation is complete, reload the product firmware.

Execute a Format Disk from a LCD control panel

CAUTION:
This procedure resets all product configurations and settings to factory defaults (customer configurations and settings are lost).

  1. Press the Cancel ✖ button when you see the 1/8 under the logo.
  2. Use the down arrow ▼ button to highlight the +3:Administrator item, and then press the OK button.
  3. Use the down arrow ▼ button to highlight Format Disk, and then press the OK button.
  4. Press the OK button again.
    NOTE: When the Format Disk operation is complete, reload the product firmware.
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