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HP LaserJet Enterprise M605

Service Mode 01. Service menu

The Service menu is PIN-protected for added security. Only authorized service people have access to the Service menu. When selecting Service from the list of menus, the product prompts the user to enter an eightdigit personal identification number (PIN).

NOTE: The product automatically exits the Service menu after about one minute if no items are selected or changed.

Open the service menu from a touchscreen control panel

  1. From the Home screen on the product control panel, scroll to and touch the Device Maintenance button.
  2. Open the Service menu.
  3. On the sign-in screen, select Service Access Code from the drop-down list.
  4. Enter the following service access code for the product:

    • 04060415
    • 04060515
    • 04060615

Open the service menu from a LCD control panel

  1. From the Home screen on the product control panel, use the down arrow button to scroll to Device Maintenance, and then press the OK button.
  2. Use the down arrow button to scroll to Service, and then press the OK button to select it.
  3. Use the down arrow button to scroll to Service Access Code, and then press the OK button to select it.
  4. Enter the following service access code for the product:
    NOTE: After entering the PIN, press the OK button.

    • 04060415
    • 04060515
    • 04060615
First level Second level Value Description
Event Log Print   Print the event log.
Clear Event Log Clear   Use this item to clear the product event log.
Cycle Counts Total Engine Cycles   Set the page count that was stored in NVRAM prior to installing a new formatter.
  Refurbish Cycle Count   Use this item to record the page count when the product was refurbished.
Serial Number     Set the serial number.
Service ID     Use this item to show the date that the product was first used on the control panel. This eliminates the need for users to keep paper receipts for proof of warranty.
Cold Reset Paper     When you perform a cold reset, the paper size that is stored in NVRAM is reset to the default factory setting. If you replace a formatter board in a country/ region that uses A4 as the standard paper size, use this menu to reset the default paper size to A4. LETTER and A4 are the only available values.
Low Alerts   Enable
Disable
Turn on (or off) low alerts (for supplies).
Reset Low Alerts     • Reset to level 1
• Reset to level 2
• Reset to level 3
• Set to non-HP managed mode
Error Code
Service Mode, Troubleshooting
Parts Catalog
Compatibility
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