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HP LaserJet Enterprise M604

Troubleshooting 05. Clear the event log

Clear the event log from a touchscreen control panel

  1. From the Home screen on the printer control panel, scroll to and touch the Device Maintenance button.
  2. Open the Service menu.
  3. On the sign-in screen, select the Service Access Code option from the drop-down list.
  4. Enter the following service access code for the printer:
    • 04060615 (M606)
    • 04060515 (M605)
    • 04060415 (M604)
  5. Select the Clear Event Log item, and then touch the OK button.

Clear the event log from a LCD control panel

  1. From the Home screen on the printer control panel, use the down arrow ▼ button to scroll to Device Maintenance, and then press the OK button.
  2. Use the down arrow ▼ button to scroll to Service, and then press the OK button.
  3. On the sign-in screen, use the down arrow ▼ button to scroll to Service Access Code option and then press the OK button.
  4. Enter the following service access code for the printer:
    • 04060615 (M606)
    • 04060515 (M605)
    • 04060415 (M604)
  5. If necessary, use the down arrow ▼ button to scroll to Clear Event Log, and then press the OK button.
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