HP LaserJet Enterprise Flow MFP M575

Restore factory-set defaults

1. From the Home screen on the product control panel, scroll to and touch the Administration button.
2. Open the following menus:
   • General Settings
   • Restore Factory Settings
3. Select one or more categories of settings from the list, and then touch the Reset button.

Restore the service ID

If you replace the formatter, the date is lost. Use this menu item to reset the date to the original date that the product was first used. The date format is YYDDD. Use the following formula to calculate the dates:

1. To calculate YY, subtract 1990 from the calendar year. For instance, if the product was first used in 2002, calculate YY as follows: 2002 - 1990 = 12. YY = 12.
2. Subtract 1 from 10 (October is the tenth month of the year): 10 - 1 = 9.
   • Multiply 9 by 30: 9 x 30 = 270 or add 17 to 270: 270 + 17 = 287. Thus, DDD = 287.

Convert the service ID to an actual date

You can use the product Service ID number to determine whether the product is still under warranty. Use the following formula to convert the Service ID into the installation date as follows:

1. Add 1990 to YY to get the actual year that the product was installed.
2. Divide DDD by 30. If there is a remainder, add 1 to the result. This is the month.
3. The remainder from the calculation in step 2 is the date.

Using the Service ID 12287 as an example, the date conversion is as follows:

1. 12 + 1990 = 2002, so the year is 2002.
2. 287 divided by 30 = 9 with a remainder of 17. Because there is a remainder, add 1 to 9 to get 10, which represents October.
3. The remainder in step 2 is 17, so that is the date.
4. The complete date is 17-October-2002.
   NOTE: A six-day grace period is built into the date system.

Product cold reset

Cold reset using the Preboot menu

1. Turn the product on.
2. The HP logo displays on the product control panel. When the initialization counter 1/8 displays below the HP logo, immediately touch the logo to open the Preboot menu.
3. Use the down arrow button to highlight Administrator, and then touch the OK button.
4. Use the down arrow button to highlight Startup Options item, and then touch the OK button.
5. Use the down arrow button to highlight the Cold Reset item, and then touch the OK button.
6. Touch the home button to highlight Continue, and then touch the OK button.
   NOTE: The product will initialize.