HP LaserJet Enterprise Flow MFP M575

The Service menu is PIN-protected for added security. Only authorized service people have access to the Service menu. When you select Service from the list of menus, the product prompts you to type an eight-digit personal identification number (PIN).

NOTE:
The product automatically exits the Service menu after about one minute if no items are selected or changed.

1. From the Home screen on the product control panel, scroll to and touch the Device Maintenance button.
2. Open the Service menu.
3. On the sign-in screen, select the Service Access Code option from the drop-down list.
4. Enter the following service access code for this product: 05057512.

The following menu items appear in the Service menu:

First level	Second level	Value	Description
Event Log			Allows you to print or view the product event log.
Clear Event Log			Use this item to clear the product event log.
Cycle Counts	Total Engine Cycles
	Mono Cycle Count		The page count that is stored in NVRAM and printed on the configuration page represents the number of pages that the formatter has formatted (not including enginetest prints).
	Color Cycle Count		The page count that is stored in NVRAM and printed on the configuration page represents the number of pages that the formatter has formatted (not including enginetest prints).
	Refurbish Cycle Count		Use this item to record the page count when the product was refurbished.
	Document Feeder Kit Count		Set the total number of pages that have been fed through the document feeder.
	Document Feeder Kit Interval		Total number of pages since the document feeder kit was replaced
	Clean Rollers Count
	Clean Rollers Interval
	ADF Count		Set the total pages fed through the document feeder.
	Flatbed Count		Set the total pages scanned from the flatbed.
	ADF Simplex Count		Set the total single-sided pages fed through the document feeder.
	ADF Duplex Count		Set the total two-sided pages fed through the document feeder.
	Copy Scan Count		Set the total copy pages that have been scanned.
	Send Scan Count		Set the number of scanned pages sent to email.
	Fax Scan Count
	Copy Pages Count		Set the number of scanned pages that have been printed.
Scanner Settings	ADF Settings	Leading-edge Trailing-edge Left Side Front Left Side Back	Set the calibration values. WARNING! Do not change these values unless instructed to do so.
	Glass Settings	Leading edge glass Left Side Glass
Serial Number			Set the serial number.
Service ID			Use this item to show the date that the product was first used on the control panel. This eliminates the need for users to keep paper receipts for proof of warranty.
Cold Reset Paper			When you perform a cold reset, the paper size that is stored in NVRAM is reset to the default factory setting. If you replace a formatter board in a country/ region that uses A4 as the standard paper size, use this menu to reset the default paper size to A4. LETTER and A4 are the only available values.
PTT Test Mode (fax models only)			Test the internal modem for the analog fax accessory.
	Hook Operations	Off Hook On Hook
	Generate Random Data	Select a value from the list.
	Generate DTMF Tone Burst	Select a value from the list.
	Generate DTMF Continuous Tone	Select a value from the list.
	Generate Pulse Burst	Select a value from the list.
	Generate Tone Dial Number	Enter dial number.
	Generate Pulse Dial Number	Enter dial number.
	Generate Single Modem Tone	Range: 1100–2100 Hz Default = 2100 Hz
	Line Measurements
	Fax Transmit Signal Loss
Test Support	Continuous Scan	2-sided Save to Disk
	Continuous Copy	2-sided Save to Disk
	Raw Scan	2-sided Mechanical Calibration
	Continuous Print from USB
	Automatic Calibrations	Disabled Enabled
	Runtime Configuration	MercStine Standard StandardEIC Workflow WorkflowEIC Reconfigure