HP Color LaserJet Pro MFP M280

Use the secondary service menu to print service-related reports and to run special tests. Customers do not have access to this menu.

2-line control panels

1. From the printer control panel, press the OK button.
2. Select and hold the left arrow ᐊ.
3. Select Cancel ×.
4. Select OK to reopen the Setup menu.
5. Use right arrow ᐅ scroll to 2ndary Service, and then select OK.

Touchscreen control panels

1. From the Home screen on the printer control panel, select the Setup ⚙.
2. Select the space between the Home ⌂ and Help ❔.
3. Select Back arrow ⮌.
4. Select Setup ⚙.
5. Scroll to 2ndary Service, and then select it.

LED control panels

1. Open the HP Embedded Web Service (EWS):
   
   Direct connected printers
   a. Open the HP Printer Assistant
   • Windows 10: From the Start menu, select All Apps, select HP, and then select the printer name.
   • Windows 8.1: Select the down arrow in the lower left corner of the Start screen, and then select the printer name.
   • Windows 8: Right click an empty area on the Start screen, select All Apps on the app bar, and then select the printer name.
   • Windows 7, Windows Vista, and Windows XP: From the computer desktop, select Start, select All Programs, select HP, select the folder for the printer, and then select the printer name.
   b. In the HP Printer Assistant, select Print, and then select HP Device Toolbox.
   
   Network connected printers
   a. Print a configuration report to determine the IP address or host name.
   b. Open a web browser, and in the address line, type the IP address or host name exactly as it displays on the printer configuration report. Press the Enter key on the computer keyboard. The EWS will open.
   NOTE: If the web browser displays a message indicating that accessing the website might not be safe, select the option to continue to the website. Accessing this website will not harm the computer.
   Choosing Continue to this website (not recommended) will not harm the computer while navigating within the EWS for the HP printer
2. Select the System tab, and then from the left side of the screen, select Service
3. Scroll to the bottom of the screen and select Go to the secondary service page.

Menu item	Sub-menu item	Description
Default Settings	Self-managed	This item optimizes open security settings with a proactive configuration for a self-managed environment.
	IT-managed	This item optimizes centralized administration of a group of printers with enhanced security settings in an information technology (IT) administrator managed environment.
Location	A list of available locations displays	This item sets certain printer parameters that are dependent on the location, such as the default paper size and the symbol set. Scroll to the appropriate location and select Yes to set the location. The printer automatically restarts after you change the location.
Line Frequency		This item allows the refresh rate of the touchscreen control panel to be changed between 50 and 60 Hz.
LED test		2-line control panels: This test verifies that the LEDs on the control-panel display function correctly. At the beginning of the test, each of the LEDs turns on one-at-a-time. Press the OK button to continue to the next LED.
Display test		2-line control panels: This test begins by testing the pixels on each line. Then, each of the 255 characters is displayed in groups of 16. Press the OK button to continue to the next group of 16 characters. You can cancel the test at any time by touching the Cancel button Touchscreen control panels: The test sets the display colors. Select the OK button to confirm each setting.
Button test		This test verifies that the control-panel buttons function correctly. The display prompts you to select each button.
CP FW Version		This item displays the current control panel firmware version.
NAND Reset		This item resets the NAND memory.
802.11n		This item enables or disables the wireless 802.11n functionality.
Permanent Config	Prevent* Allow
Auto On/Auto Off	Enable* Disable	Use this item to enable or disable Auto On//Auto Off feature.
Service Reports	Cont. Self-Test	This item prints a continuous configuration report.
	Error report	This item prints an error report that contains the last 5 instances of 49.xx.yy or 79.xx.yy errors.
	DS Fax
Color Cal.	Adjust color	This item adjusts density settings for contrast, highlights, midtones, and shadows. Adjust each color individually.
	Timing
Scan Calibration		This item calibrates the scanner assembly (M178-M181 and M278-M281 models only).
Clean Belt		This item runs additional belt-cleaning cycles.
Speed		Use this item to toggle between high and low.
Fax Settings		For M181 and M281 models only