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HP Color LaserJet Pro MFP M180

Service Mode 01. Service menu

The Service menu is used to adjust print settings, restore factory default settings, and clean the print paper path.

2-line control panels

  1. From the printer control panel, select OK.
  2. Using the right arrow ► scroll to Service , and then select OK.

Touchscreen control panels

  1. From the Home screen on the printer control panel, select Setup ⚙.
  2. Select Service.

LED control panels

  1. Open the HP Embedded Web Service (EWS):

    Direct connected printers
    a. Open the HP Printer Assistant
    • Windows 10: From the Start menu, select All Apps, select HP, and then select the printer name.
    • Windows 8.1: Select the down arrow in the lower left corner of the Start screen, and then select the printer name.
    • Windows 8: Right click an empty area on the Start screen, select All Apps on the app bar, and then select the printer name.
    • Windows 7, Windows Vista, and Windows XP: From the computer desktop, select Start, select All Programs, select HP, select the folder for the printer, and then select the printer name.
    b. In the HP Printer Assistant, select Print, and then select HP Device Toolbox.

    Network connected printers
    a. Print a configuration report to determine the IP address or host name.
    b. Open a web browser, and in the address line, type the IP address or host name exactly as it displays on the printer configuration report. Press the Enter key on the computer keyboard. The EWS will open.
    NOTE: If the web browser displays a message indicating that accessing the website might not be safe, select the option to continue to the website. Accessing this website will not harm the computer.
    Choosing Continue to this website (not recommended) will not harm the computer while navigating within the EWS for the HP printer.
  2. Select the System tab, and then from the left side of the screen, select Service.

 

Menu item Sub-menu item Description
Fax Service (fax models only) Clear Saved Faxes Run Fax Test
Print T.30 Trace Error Correction
Fax Service Log
These items provide the means to test and adjust fax functionality.
Cleaning Page   This function removes dust and toner from the print paper path.
USB Speed High
Full
This item sets the printer USB speed.
Less Paper Curl On
Off*
This feature puts the printer into a mode that reduces paper curl.
Archive Print On
Off*
This feature puts the printer into a mode that produces output less susceptible to toner smearing and dusting for preservation and archival.
Firmware Datecode   This feature displays the printer firmware date code.
Restore Defaults   Resets all customer-accessible menu settings back to the factory default settings (except language).
Signature Check   This item configures how the printer proceeds when a firmware upgrade file does not have a valid signature.
LaserJet Update Check for Updates Now
Manage Updates
This items provides the means to manually update the firmware or to set up automatic firmware updates.
SMTP Comm. Report   This report provides information regarding the printer communication with an SMTP server for the last Scan to E-Mail job.
HP Smart Install On
Off*
Enable or disable the HP Smart install feature on the printer.
Error Code
Service Mode, Troubleshooting
Parts Catalog
Compatibility
Downloads Files
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