HP Color LaserJet Pro MFP M177fw

Use the secondary service menu to print service-related reports and to run special tests. Customers do not have access to this menu.

Open the secondary service menu

LCD control panels

1. Press the Setup button.
2. Press the left arrow ◄ button and the OK button at the same time. The 2ndary service menu is displayed.
3. Use the left and right arrow buttons to navigate through the 2ndary service menu. When finished, press the Cancel ✖ button to close the menu.

Touchscreen control panels

1. From the Home screen on the product control panel, touch the Setup button.
2. Press the left arrow ◄ button and the Cancel ✖ button at the same time. The 2ndary Service menu is displayed.
3. When finished, press the Cancel ✖ button to close the menu.

Secondary service menu structure

NOTE: The order in which the menu items appear in the secondary service menu varies between LCD control panel and touchscreen control panels. The following table might present the menu items in a different order than your product displays them.

Menu item	Sub-menu item	Description
Service Reports	Cont. Self-Test	This item prints a continuous configuration page.
	Error report	This item prints an error report that contains the last 5 instances of the following errors: 49.Error or 79.Error.
Location (touchscreen control panels only)	A list of available locations appears	This item sets certain product parameters that are dependent on the location, such as the default paper size and the symbol set. Scroll to the appropriate location and select Yes to set the location. The product automatically restarts after you change the location.
LED Test (touchscreen control panels only)		This item tests the LEDs on the product control panel. Each LED turns on in sequence. Touch the OK button to continue to the next LED.
Display test (LCD control panels)		This test verifies that the LEDs and characters on the control-panel display function correctly. At the beginning of the test, each of the LEDs is turned on one-at-time. Press the OK button to continue to the next LED. After the LED test is complete, the product tests the display by turning off all the pixels on the screen and then turning them on.
Display test (touchscreen control panels)		This item tests the pixels on the control-panel display. The screen shows solid colors in the following sequence: white, black, red, green, blue. Touch the OK button to continue to the next screen color.
Button test		This test verifies that the control-panel buttons function correctly. The display prompts you to press each button.
Show FW version		Use this item to display the version of the firmware installed on the product.
Cal Graphs	Mono Red Green Blue	Use this item to print scan calibration graphs for different scan colors. For each color, select from a list of scan resolutions and scan stages. • Resolutions • Scan stages
File System Format (fax models only)		This items completely reformats the fax file system. All fax pages, fax phonebook entries, blocked fax list entries, and fax log entries are overwritten.