HP Color LaserJet Pro M454dn

When using toner cartridges multiple times

IMPORTANT:
This topic describes how to use toner cartridges in multiple devices for testing or verifying repairs.

This applies to the following HP printers:
HP Color LaserJet Pro M453-M454 series
HP Color LaserJet Pro MFP M478-M479 series

There are a limited number of times a toner cartridge (or a set of cartridges) can be installed in different printers. For example, if a set of cartridges is repeatedly used to test printers that have been repaired, it is recommended that the printer is first put into Repair Mode before installing the test cartridges into the printer. Failing to use Repair Mode will cause the test cartridges to be disabled after use in several printers. If the toner cartridge is disabled a supplies error message 10.0X.11 appears on the control-panel display, and the toner cartridge will not be functional.

NOTE: Repair Mode remains enabled for up to 75 printed pages or until the printer powered is turned off.

Supplies error messages

• 10.00.11: Black cartridge problem > Bad data from supply
• 10.01.11: Cyan cartridge problem > Bad data from supply
• 10.02.11: Magenta cartridge problem > Bad data from supply
• 10.03.11: Yellow cartridge problem > Bad data from supply

To enter Repair Mode, perform the following steps for the type of control panel being used:

For 2-line control panels

1. While in a Ready state, press the OK button to enter the Main Menu.
2. Press the OK button to enter the Setup Menu.
3. Use the left ᐊ or the right ᐅ buttons to navigate to Printer Maintenance menu, and then press OK button.
4. From the Printer Maintenance menu, use the left ᐊ or the right ᐅ to navigate to the Restore menu, and then press the OK button.
5. From the Restore menu, use the ᐊ or the right ᐅ to navigate to the Repair Mode, and then press the OK button.
6. Follow the on-screen instructions by pressing the OK button, and then immediately install one or more test cartridges.

For touch screen control panels

1. From the touch screen pull down the dashboard and select the Setup [Gear] icon to enter the Setup menu.
2. From the Setup menu, scroll to and then select Printer Maintenance menu.
3. From the Printer Maintenance menu, select Restore.
4. From the Restore menu, select Repair Mode.
5. A dialog will appear, follow the instructions in the dialog to Start the Repair Mode touch OK, and then immediately install one or more test cartridges into the printer.

NOTE:
If the Repair Mode is not present in the Restore menu, then the firmware must be updated to acquire this functionality. The Repair Mode setting was not present in the original first release of firmware with these products. The print cartridges do not need to be installed to perform a firmware update.