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HP Color LaserJet Pro M452

Troubleshooting. Print Service Page

Print the menu map

To more easily navigate individual settings, print a report of the complete printer menus.

  1. 2-line control panels:
    On the printer control panel, press the OK button.
    Touchscreen control panels:
    From the Home screen on the printer control panel, touch the Setup button.
  2. Open the Reports menu.
  3. Select Menu Structure.

Print a configuration page

Print a configuration page to test the printer.

  1. 2-line control panels:
    On the printer control panel, press the OK button.
    Touchscreen control panels:
    From the Home screen on the printer control panel, touch the Setup button.
  2. Open the Reports menu.
  3. Select Configuration Report.

Print the service page (includes the event log)

Printing the service page provides a list of printer settings that might be helpful in the troubleshooting process, as well as the event log, which stores the last 10 error events that the printer experienced.

  1. 2-line control panels:
    On the printer control panel, press the OK button.
    Touchscreen control panels:
    From the Home screen on the printer control panel, touch the Setup button.
  2. Open the Reports menu.
  3. Select the Service Page option to print the report.

The event log is located in the lower right-hand corner of the service page.

 

 

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Service Mode, Troubleshooting
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