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HP Color LaserJet Managed MFP E78228

Troubleshooting. Pre-boot menu from a touchscreen control panel

Open the Pre-boot menu from a touchscreen control panel

Use the following procedure to open the Pre-boot menu from a touchscreen control panel.

  1. Turn the printer on.
  2. Touch the middle of the control-panel display when you see the 1/8 under the logo.
  3. On the Pre-boot menu screen, use the following buttons to navigate the tests.
  4. Use the arrow buttons on the touchscreen to navigate the Pre-boot menu.
  5. Touch the OK button to select a menu item.

Cold reset using the Pre-boot menu from a touchscreen control panel

Use the following procedure to perform a cold reset using the Pre-boot menu from a touchscreen control panel.

CAUTION: This procedure resets all printer configurations and settings to factory defaults (customer configurations and settings are lost).

  1. Touch the middle of the control-panel display when you see the 1/8 under the logo.
  2. Use the down arrow ▼ button to highlight the +3:Administrator item, and then touch the OK button.
  3. Use the down arrow ▼ button to highlight the +8:Startup Options item, and then touch the OK button.
  4. Use the down arrow ▼ button to highlight the 2 Cold Reset item, and then touch the OK button to select it.
  5. Touch the Home button to return to the main Pre-boot menu and highlight the 1:Continue item, and then touch the OK button.
    NOTE: The printer will initialize.

 

 

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