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HP Color LaserJet Managed E75245

Service mode. Print the event log

Print the event log from the Support Tools menu from an LCD control panel (M751/E75245)

Use the following procedure to print the event log from the Support Tools menu from an LCD control panel.

  1. From the Home screen on the printer control panel, use the arrow keys to navigate to Support Tools, and then select OK.
  2. Select Troubleshooting, and then select OK.
  3. Select Event Log.
  4. Use the down arrow ▼ to scroll down to Cancel, and then use the right arrow ᐅ to highlight the print [] icon . Select OK to print the pages.

TIP: Multiple report pages can be selected, and then printed together.

Print the event log from the Support Tools menu from a touchscreen control panel (M856/E85055/ M776)

Use the following procedure to print the event log from the Support Tools menu from a touchscreen control panel.

  1. From the Home screen on the printer control panel, scroll to and touch the Support Tools button.
  2. Open the following menus:
    a. Troubleshooting
    b. Event Log
  3. The event log displays on the screen. To print it, touch the Print button.

Print the event log from the Service menu from an LCD control panel (M751/E75245)

Use the following procedure to print the event log from the Service menu from an LCD control panel.

  1. From the Home screen on the printer control panel, use the arrow keys to navigate to Support Tools, and then select OK.
  2. Select Service, and then select OK.
  3. On the sign-in screen, select Service Access Code from the drop-down list.
  4. Enter the following service access code for the printer:
    04075119
  5. Select Event Log.
  6. Use the down arrow ▼ to scroll down to Cancel, and then use the right arrow ᐅ to highlight the print [] icon . Select OK to print the pages.

Print the event log from the Service menu from a touchscreen control panel (M856/E85055/M776)

Use the following procedure to print the event log from the Service menu from a touchscreen control panel.

  1. From the Home screen on the printer control panel, scroll to and touch the Support Tools button.
  2. Open the Service menu.
  3. On the sign-in screen, select the Service Access Code option from the drop-down list.
  4. Enter the following service access code for the printer:
    M856/E85055: 10085619
    M776: 10077619
  5. Touch the Print Event Log item.

 

 

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