HP Color LaserJet Enterprise M856
Service mode. Clear the event log
Clear the event log from an LCD control panel (M751/E75245)
Use the following procedure to clear the event log from an LCD control panel.
- From the Home screen on the printer control panel, use the arrow keys to navigate to Support Tools, and then select OK.
- Select Service, and then select OK.
- On the sign-in screen, select Service Access Code from the drop-down list.
- Enter the following service access code for the printer:
04075119 - Select Event Log.
- Use the down arrow ▼ to scroll down to Cancel, and then use the right arrow ᐅ to highlight the trash can icon . Select OK to clear the event log.
Clear the event log from a touchscreen control panel (M856/E85055/M776)
Use the following procedure to clear the event log from a touchscreen control panel.
- From the Home screen on the printer control panel, scroll to and touch the Support Tools button.
- Open the Service menu.
- On the sign-in screen, select the Service Access Code option from the drop-down list.
- Enter the following service access code for the printer:
M856/E85055: 10085619
M776: 10077619 - Select the Clear Event Log item, and then touch the OK button.