HP Color LaserJet Enterprise M856
Service mode. Print the event log
Print the event log from the Support Tools menu from an LCD control panel (M751/E75245)
Use the following procedure to print the event log from the Support Tools menu from an LCD control panel.
- From the Home screen on the printer control panel, use the arrow keys to navigate to Support Tools, and then select OK.
- Select Troubleshooting, and then select OK.
- Select Event Log.
- Use the down arrow ▼ to scroll down to Cancel, and then use the right arrow ᐅ to highlight the print [] icon . Select OK to print the pages.
TIP: Multiple report pages can be selected, and then printed together.
Print the event log from the Support Tools menu from a touchscreen control panel (M856/E85055/ M776)
Use the following procedure to print the event log from the Support Tools menu from a touchscreen control panel.
- From the Home screen on the printer control panel, scroll to and touch the Support Tools button.
- Open the following menus:
a. Troubleshooting
b. Event Log - The event log displays on the screen. To print it, touch the Print button.
Print the event log from the Service menu from an LCD control panel (M751/E75245)
Use the following procedure to print the event log from the Service menu from an LCD control panel.
- From the Home screen on the printer control panel, use the arrow keys to navigate to Support Tools, and then select OK.
- Select Service, and then select OK.
- On the sign-in screen, select Service Access Code from the drop-down list.
- Enter the following service access code for the printer:
04075119 - Select Event Log.
- Use the down arrow ▼ to scroll down to Cancel, and then use the right arrow ᐅ to highlight the print [] icon . Select OK to print the pages.
Print the event log from the Service menu from a touchscreen control panel (M856/E85055/M776)
Use the following procedure to print the event log from the Service menu from a touchscreen control panel.
- From the Home screen on the printer control panel, scroll to and touch the Support Tools button.
- Open the Service menu.
- On the sign-in screen, select the Service Access Code option from the drop-down list.
- Enter the following service access code for the printer:
M856/E85055: 10085619
M776: 10077619 - Touch the Print Event Log item.