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Epson WorkForce WF7018

Troubleshooting. Paper jam error

Occurrence Condition

This error occurs when the top/ bottom of paper cannot be detected by PE Sensor within the specified steps even if the paper has been fed correctly.

Major Occurrence Timing

• Power-on timing
• Paper loading timing
• Paper eject timing
• Auto duplex print timing
Auto duplex printing is available only for WF-7520/7010 series.

Major Troubleshooting

  1. Press the “OK” button to eject the paper.
    • If succeeded Starts paper feeding operation again if printer has print data.
    • If failed Occurs paper jam error again.
  2. If fail in the above 1, remove the paper by opening Scanner Unit or Printer Cover and taking off Duplex Unit
  3. Press the “OK” button again.
    • If succeeded Starts paper feeding operation again if printer has print data.
    • If failed Occurs paper jam error again.
  4. Check the following if failed in Step 3.
    • Foreign material
    • Part come-off
    • PE Sensor Lever
    • PE Sensor
    • Paper Guide Front Porous Pad
    • Main board
    • Paper Stopper Assy

NOTE

If this error occurs during auto duplex print operation, printer stops and eject the paper automatically even if the printing is not completed. (print data of adverse side & reverse side is eliminated.)

 

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