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Epson WorkForce WF2512

Troubleshooting. Paper Jam error

Error is indicated during printing nozzle check pattern.

Occurrence Condition

This error occurs when top/ bottom of paper is not detected by PE Sensor in the specified steps of paper loading / ejecting operation correctly.

Major Occurrence Timing

• Power-on timing
• Paper loading timing
• Paper eject timing

Major Troubleshooting

  1. Perform paper eject operation from operation panel.
    • Success Starts paper feeding operation again if printer has print data.
    • Fail Occurs paper jam error again.
  2. If fail in the above 1, remove the paper by opening Scanner Unit.
  3. Perform paper eject operation from operation panel again.
    • Success Starts paper feeding operation again if printer has print data.
    • Fail Occurs paper jam error again.
  4. Check the following if failed in Step 3.
    • Foreign object
    • Detached parts
    • PE Sensor Lever
    • PE Sensor
    • Porous Pad on Paper Guide Front
    • Main board
Error Code
Service Mode, Troubleshooting
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