Epson WorkForce WF-C8690a
Troubleshooting. INK RECOGNITION ERROR
Error occurrence condition
Occurs if the data written to CSIC of the ink pack differs from normal or cannot be recognized.
Trouble related parts and causes
- Ink pack attachment failure
- CSIC contact parts dirty (main unit side and maintenance box side)
- Ink pack CSIC failure
- CSIC contact part failure
Troubleshooting
| Step | Check and measure | Yes | No |
|---|---|---|---|
| 1 | Reattach the ink pack Does the error occur? |
Go to step 2 | End |
| 2 | Clean the CSIC contact parts Clean the CSIC contact parts with a dust-free cloth. Does the error occur? |
Go to step 3 | End |
| 3 | Attach a new ink pack Does the error occur? |
Replace the CSIC contact parts. | End |