Epson WorkForce WF-C8690a
Troubleshooting. NO CASSETTE ERROR
Error occurrence condition
Occurs if the specified paper cassette is determined to be not attached.
Trouble related parts and causes
- Paper cassette incorrectly inserted
- Paper cassette failure
- Paper cassette detection sensor failure
Troubleshooting
| Step | Check and measure | Yes | No |
|---|---|---|---|
| 1 | Check the paper cassette insertion state Check that the paper cassette is correctly inserted. |
Go to step 2 | Reinsert the paper cassette. |
| 2 | Check the paper cassette Check that the paper cassette is not damaged. |
Go to step 3 | Replace the paper cassette. |
| 3 | Check the paper detection sensor Perform an individual action check and make sure that there is no sensor output error. • A50 to A53 Sensor Check - Cassette |
Replace the main board (If the trouble is not resolved, contact the service support)) | Replace the paper cassette detection sensor. |