Epson WorkForce WF-C8690a
Troubleshooting. NO PAPER ERROR
Error occurrence condition
Occurs if there is determined to be no paper when printing is executed.
Trouble related parts and causes
- Paper incorrectly loaded
- Paper detection sensor failure
- Paper detection sensor lever failure
Troubleshooting
| Step | Check and measure | Yes | No |
|---|---|---|---|
| 1 | Check the paper loading state Check that the paper is correctly loaded in the cassette. |
Go to step 2 | Reload the paper. |
| 2 | Check the paper detection sensor lever Check that the paper detection sensor lever is not damaged. |
Go to step 3 | Replace the paper detection sensor lever. |
| 3 | Check the paper detection sensor Perform an individual action check and make sure that there is no sensor output error. • A50 to A54 Sensor Check - Cassette |
Replace the main board (If the trouble is not resolved, contact the service support) | Replace the paper detection sensor. |