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Eng
Epson SureColor T7280
Troubleshooting. Trouble on NVRAM Viewer
This section describes possible troubles on NVRAM Viewer and their causes and remedies.
The button to open the NVRAM Viewer is not displayed.
Cause |
Check Item |
Remedy |
NVRAM Viewer function is set to Hide. |
With a text editor, open the ini file (ServPrg.ini) in the “Common” folder of the Service Program, and check the setting status of the NVRAM Viewer. (0 = Hide, 1 = Show) |
Adjust the setting according to the policy of each local sales subsidiary. |
The contents and the items displayed in the NVRAM Viewer do not match with each other
Cause |
Check Item |
Remedy |
The Service Program you are running is different one. |
Are you running the Service Program for this product? |
Use the proper Service Program for this product. |
History of the error and the counter reset are not displayed on the NVRAM Viewer
Cause |
Check Item |
Remedy |
History of the error and the counter reset are shown only as a CSV file. It will not be shown in the Viewer, because they have too many items |
|
Click the “Send as CSV” button on the lower right NVRAM Viewer screen to output the CSV file. These histories are recorded in this file. |