Epson Stylus Office TX320F
Troubleshooting. Check point for Paper jam error according 2
Detailed phenomenon
The top edge of paper does not go through between the EJ Roller Unit and the Star Wheel.
Occurrence timing, CR position
• Operation
| Defective unit/part name | Check point | Remedy |
|---|---|---|
| Star Wheel Holder Assy* | 1.Check if the Star Wheel Holder Assy is correctly assembled.
 |
1.Reassemble the Star Wheel Holder Assy correctly. |
| 2.Check if the Star Wheel Holders does not come off. | 2.Reassemble the Star Wheel Holders correctly. | |
| EJ Roller Unit* | 1.Check if the EJ Roller Unit is correctly assembled.
 |
1.Reassemble the EJ Roller Unit correctly. |
| 2.Check if the Spur Gear 51.5 is not damaged. | 2.Replace the EJ Roller Unit with a new one. |
Detailed phenomenon
The top edge of paper is not loaded to the PF Roller Unit.
Occurrence timing, CR position
• Operation
| Defective unit/part name | Check point | Remedy |
|---|---|---|
| Upper Paper Guide Unit* | 1.Check if the Upper Paper Guide Unit is correctly assembled. | 1.Reassemble the Upper Paper Guide Unit to the Main Frame correctly. |
Note*:In case that the paper jam error occurs in each operation, the jammed paper contacts the nozzle surface of the Print Head and the Print Head may be damaged.