Epson Stylus Office BX935FWD

Occurrence Condition

This error occurs when top of paper is not detected by PE Sensor in the specified steps of paper loading operation correctly. (No paper / No loading / No cassette / large paper skew)

Major Occurrence Timing

• Paper loading timing

Major Troubleshooting

1. Put papers in cassette and push “Start” button.
2. If a paper stops before reaching PE Sensor, remove it and check the paper condition.
3. A) If no damage in the above 2), set edge guide correctly after putting papers in cassette and retry.
   B) If damage in the above 2), check foreign materials / parts come-off / parts transformation in paper path.
4. If not resolved by 3-A) & 3-B),
   check foreign material
   Part come-off
   surface condition of Pickup Roller or Paper Feed Roller (Duplex Unit)
   PE Sensor Lever
   PE Sensor
   Main Board
   PF Motor
   Pickup Motor
   Cassette Assy
   Stopper Assy.