Epson Stylus Office BX935FWD

Occurrence Condition

This error occurs when top/ bottom of paper is not detected by PE Sensor in the specified steps of paper feeding operation correctly.

Major Occurrence Timing

• Power-on timing
• Paper loading timing
• Paper eject timing
• Duplex print timing

Major Troubleshooting

1. Push “Start” button to eject the paper.
   • Success: Start paper feeding operation again if printer has print data.
   • Fail: Occur paper jam error again.
2. If fail in the above 1), remove the paper by opening Scanner Unit or taking off Duplex Unit.
3. Push “Start” button again.
   • Success: Start paper feeding operation again if printer has print data.
   • Fail: Occur paper jam error again.
4. If fail in the above 3), check foreign material / part comeoff / PE Sensor Lever / PE Sensor / Porous Pad on Paper Guide Front / Main board / Stopper Assy.

NOTE

If this error occurs during auto duplex print operation, printer stops and eject the paper automatically even if the printing is not completed. (print data of adverse side & reverse side is eliminated.)