Epson Stylus Office B40W
Troubleshooting. Check point for Paper jam error 2
Troubleshooting by Error Message
Occurrence timing CR position
• Operation
Detailed phenomenon | Defective unit/part name |
Check point | Remedy |
---|---|---|---|
The top edge of paper does not go through between the EJ Roller Unit and the Star Wheel. | Star Wheel Holder Assy | 1. Check if the Star Wheel Holder Assy is correctly assembled. | 1. Reassemble the Star Wheel Holder Assy correctly. |
Star Wheel Holder Assy * | 2. Check if the Star Wheel Holders does not come off. | 2. Reassemble the Star Wheel Holders correctly. | |
EJ Roller Unit * | 1. Check if the EJ Roller Unit is correctly assembled. | 1. Reassemble the EJ Roller Unit correctly. | |
2. Check if the Spur Gear 51.5 is not damaged. | 2. Replace the EJ Roller Unit with a new one. |
Note * : In case that the paper jam error occurs in each operation, the jammed paper contacts the nozzle surface of the Print Head and the Print Head may be damaged.