Epson SC-T5460

Suspected cause

• The power cable is unplugged.
• The power voltage is unstable.
• Connection failure of the Power Supply Board
• Connection failure of the panel board
• Power Supply Board failure
• AC Inlet failure
• Panel failure

Parts/Components to be checked

1. Power Supply Board
2. AC Inlet
3. Panel

Troubleshooting

Step	Confirmation points and methods	YES	NO
1	Check the power cable • Check if the power cable is plugged properly. Does the product recover from the failure?	End	Go to step 2
2	Check electrical outlet • Check if the electrical outlet is overloaded since sharing with any other electric equipment. • If so, use one electrical outlet for the printer only if possible. Does the product recover from the failure?	End	Go to step 3
3	Check the board related cable routing • Check the connection between the Power Supply Board and Main Board/Sub Board B. • Correct the problem if there is any. • Check the connection between the Panel and Main Board. • Correct the problem if there is any. Does the product recover from the failure?	End	Go to step 4
4	Replace the Power Supply Board Does the product recover from the failure?	End	Go to step 5
5	Replace the AC Inlet Does the product recover from the failure?	End	Go to step 6
6	Replace the Panel Does the product recover from the failure?	End	Escalate to person in charg