Epson SC-T5460
Troubleshooting. Some nozzles are clogged randomly
Suspected cause
- Lint or dust has entered the printer and then it is stuck on the Print Head.
Parts/Components to be checked
- Print Head
Troubleshooting
| Step | Confirmation points and methods | YES | NO |
|---|---|---|---|
| 1 | Perform the head cleaning (CL3) again Does the product recover from the nozzle clogging? |
End | Go to step 2 |
| 2 | Check the environment of the installation site of the printer and see how contaminated inside the printer. • Clean inside of the printer. Advise the customer to improve the environment of the installation site of the printer. Does the product recover from the nozzle clogging? |
End | Go to step 3 |
| 3 | Replace the Print Head | End | Escalate to person in charg |