Epson SC-T5460
Troubleshooting. The nozzles are still clogging after cleaning (Clogging due to thickened ink)
Suspected cause
- Contamination on the cap part of Pump Cap Unit
- Damage on the cap part of Pump Cap Unit
- Dried up ink is attached on the nozzle surface and in the nozzle.
Parts/Components to be checked
- Pump Cap Unit
- Print Head
Solution
| Step | Confirmation points and methods | YES | NO |
|---|---|---|---|
| 1 | Perform the head cleaning (CL3) again Does the product recover from the nozzle clogging? |
End | Go to step 2 |
| 2 | Check the contamination on the cap part of Pump Cap Unit Wipe off the ink or cleaning fluid from the inside of the Cap Unit using a cleaning stick. Then perform the head cleaning. Does the product recover from the nozzle clogging? |
End | Go to step 3 |
| 3 | Check the Pump Cap Unit damage Check if the wiper, cap part, tube or the like is damaged. If so, replace the Pump Cap Unit Does the product recover from the nozzle clogging? |
End | Go to step 4 |
| 4 | Replace the Print Head | End | Escalate to person in charge |