Epson SC-T5460

Suspected cause

• The Wiper is contaminated and wiping the Print Head cannot be performed properly.
• There is something wrong in the suction tube of the Pump Cap Unit and the cleaning cannot be performed properly.
• Ink leakage
• The head FFC is not connected correctly.
• Print Head failure
• Low ink level
• Ink Holder failure

Parts/Components to be checked

1. Pump Cap Unit
2. Head FFC
3. Print Head
4. Ink Holder

Solution

Step	Confirmation points and methods	YES	NO
1	Check the ink leak points (all ink flow paths) When the ink leakage occurred, take a measure according to where ink leakage occurs and escalate the information to the person in charge.	End	Go to step 2
2	Perform the head cleaning (CL3) again Does the product recover from the nozzle clogging?	End	Go to step 3
3	Check the wiper contamination When the wiper is contaminated, clean it. Does the product recover from the nozzle clogging?	End	Go to step 4
4	Check the Pump Cap Unit damage Check if the wiper, cap part, tube or the like is damaged. If so, replace the Pump Cap Unit. Does the product recover from the nozzle clogging?	End	Go to step 5
5	Check the disconnection, skew, peeled terminal of the Head FFC When the FFC is disconnected, skew (head, Main Board is not damaged) connect the Head FFC again Damaged such as peeled terminal (head, Main Board is not damaged) Replace the Head FFC Does the product recover from the nozzle clogging?	End	Go to step 6
6	Replace the Print Head	End	Go to step 7
7	Replace the Ink Holder	End	Escalate to person in charge