Epson B1100
Troubleshooting. Error Messages
After checking the printer LED and STM3 error indications, you can grasp the fault location using the check list in this section. When you find the fault location, refer to Chapter 4 “Disassembly and Reassembly” and change the corresponding part and/or unit. The following table indicates the check point reference tables corresponding to the error states (LED and STM3).
| Error Status | LED Indications | STM3 Message | ||
|---|---|---|---|---|
| Power | Paper | Ink | ||
| Communication error | - | - | - | Communication error Check all connections and make sure all devices are on. If the power was turned off during printing, cancel the print job. If the error does not clear, see your printer documentation. |
| Model Difference | - | - | - | Different device from specified Attempting to connect to a different device from that specified in the driver. Check the driver settings and the device. |
| Printer cover open error | - | Flash | - | Printer cover open Close the printer cover. |
| Paper out error | - | Light | - | Paper out or not loaded correctly Reload the paper, then press the Paper button on the printer or click the [Continue] button if it appears on the screen. To cancel the print job, click the [Cancel] button if it appears on the screen. |
| Paper jam error | - | Flash | - | Paper jam Press the Paper button on the printer or click the [Eject] button when it appears on the screen. Remove any remaining jammed paper by hand. |
| Multi-feed error | - | Light | - | Page not printed or multi-page error A page has not been printed, multiple pages have been fed into the printer at once, or the wrong paper size has been fed into the printer. Remove and reload the paper. Press the Paper button if necessary. |
| Ink low | - | - | Flash | Replace Cartridge Black: XXXX Color: XXXX |
| Ink-out error | - | - | Light | Replace Cartridge Black: XXXX Color: XXXX |
| No ink cartridge/ CSIC error | - | - | Light | Ink cartridges cannot be recognized Black: XXXX Color: XXXX |
| Maintenance request | Off | Flashes alternately 1 | Flashes alternately 2 | Service required The printer's ink pads are at the end of their service life. Please contact Epson support. |
| Fatal error | Off | Flashes at high speed | Flashes at high speed | General error Turn the printer off and delete all print jobs. Open the printer cover and remove any paper from inside the printer and turn the printer back on. |
Note : --: No change
Flash: Repeats turning On and Off every 1.25 seconds.
Flash at high speed: Repeats turning On and Off every 0.5 seconds.
Flashes alternately 1: Same as the “Flash”
Flashes alternately 2: Repeats turning Off and On every 1.25 seconds.