Canon imageRUNNER Advance 6275

Troubleshooting. Alarm Code 1

Alarm Code	Title	A. movement /B. cause /C. measures
00-0246	Error code display (4-digit)	Soft counter PCB cannot write normally
00-0247	Error code display (4-digit)	Soft counter PCB cannot restore data
01-0001	Fails to obtain counter information (RDS creates)
01-0002	No change in device status after specified period of time has passed (RDS server creates)
01-0004	IP address change notification (RDS server creates)
02-0020	Dust correction (paper front) occurrence	Movement: Execute correction process to the pixel where dust is detected (image on paper front) Cause: Dust is detected on the Stream Read Glass (paper front). Measures: Clean the Stream Read Glass (paper front), and check if the Platen Roller 1 is soiled. If necessary, clean it.
02-0021	Dust correction (paper back) occurrence	Movement: Execute correction process to the pixel where dust is detected (image on paper back with 1-Path DADF). Cause: Dust is detected on the Scanner Glass (paper back). Measures: Clean and check the Scanner Glass (paper back), and check if the Platen Roller 2 is soiled.
04-0001	Right Deck Lifter error	Movement: The Right Deck Lifter Motor (M4) is stopped. Not using the Right Deck. Cause: The Right Deck Lifter does not rise, failure of the Right Deck Paper Height Sensor (PS6). Measures: Turn OFF/ON the power. When it is recovered, the measure is completed. If it is not recovered, execute the following measures. Check if the Deck Lifter rises. If not, execute the following measures. If an alarm occurs although it rises, execute step 5 and later steps. Check the connection between the Right Deck Lifter Motor (M4) and the Feed Driver PCB (PCB3). Motor side: J2069, PCB side: J225 Replace the Right Deck. Check the connection between the Right Deck Paper Height Sensor (PS6) and the Feed Driver PCB (PCB3). Sensor side: J2063, J3633 (relay), PCB side: J222 Check the operation of the Right Deck Paper Height Sensor (PS6), and replace it. Replace the Feed Driver PCB (PCB3).
04-0002	Left Deck Lifter error	Movement: The Left Deck Lifter Motor (M5) is stopped. Not using the Left Deck. Cause: The Left Deck Lifter does not rise, failure of the Left Deck Paper Height Sensor (PS10). Measures: Turn OFF and then ON the power. When it is recovered, the measure is completed. If it is not recovered, execute the following measures. Check if the Deck Lifter rises. If not, execute the following measures. If an alarm occurs although it rises, execute step 5 and later steps. Check the connection between the Left Deck Lifter Motor (M5) and the Feed Driver PCB (PCB3).Motor side: J2051, PCB side: J225 Replace the Left Deck. Check the connection between the Left Deck Paper Height Sensor (PS10) and the Feed Driver PCB (PCB3). Sensor side: J2045, J3634 (relay), PCB side: J221 Check the operation of the Left Deck Paper Height Sensor (PS10), and replace it if necessary. Replace the Feed Driver PCB (PCB3).

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