Canon imageRUNNER Advance 400
Troubleshooting. Alarm Code 1
| Alarm Code | Title | Movement /Cause /Measures |
|---|---|---|
| 00-0246 | System error | Contact the service company office |
| 00-0247 | System error | Contact the service company office |
| 01-0001 | Disabled to obtain counter values for a certain period of time | Counter information is not set to UGW * Not displayed on service mode history due to the alarm being generated by UGW |
| 01-0004 | Notification of IP address change | IP address has been changed * Not displayed on service mode history due to the alarm being generated by UGW |
| 01-0005 | Machine is in restricted operation mode | The machine has entered limited function mode due to some reasons * Not displayed on service mode history due to the alarm being generated by UGW |
| 04-0010 | Jam left untouched (RDS creates) | Jam is left untouched * Not displayed on service mode history due to the alarm being generated by UGW |
| 04-0011 | Cassette 1 paper feed retry error | Movement: Nothing in particular. Cause: The paper does not picked up even if the paper feed retry operation is carried out 4 times. Measures: Check the Cassette 1 Pickup and Feed and Separation Rollers. -> Check whether a scrap of paper remains around the paper feed area or not. |
| 04-0012 | Cassette 2 paper feed retry error | Movement: Nothing in particular. Cause: The paper does not picked up even if the paper feed retry operation is carried out 4 times. Measures: Check the Cassette 2 Pickup and Feed and Separation Rollers. -> Check whether a scrap of paper remains around the paper feed area or not. |
| 04-0013 | Cassette 3 paper feed retry error | Movement: Nothing in particular. Cause: The paper does not picked up even if the paper feed retry operation is carried out 4 times. Measures: Check the Cassette 3 Pickup and Feed and Separation Rollers. -> Check whether a scrap of paper remains around the paper feed area or not. |
| 04-0014 | Cassette 4 paper feed retry error | Movement: Nothing in particular. Cause: The paper does not picked up even if the paper feed retry operation is carried out 4 times. Measures: Check the Cassette 4 Pickup and Feed and Separation Rollers. -> Check whether a scrap of paper remains around the paper feed area or not. |
| 04-0017 | Multi-purpose tray paper feed retry error | Movement: Nothing in particular. Cause: The paper does not picked up even if the paper feed retry operation is carried out 4 times. Measures: Check the Multi-purpose Tray Pickup and Pullout Rollers. -> Check whether a scrap of paper remains around the paper feed area or not. |
| 10-0001 | Toner low (Black) | Toner (Bk) level warning display * Not displayed on service mode history due to the alarm being generated by UGW. |
| 10-0020 | Toner cartridge prior delivery alarm | An alarm for requesting a prior delivery is sent to UGW as the value of Toner level detect value has reached the value set in COPIER > OPTION > FNC-SW > T-DLV-BK. |
| 10-0100 | Toner cartridge replace notice | The replacement of the Toner Cartridge was detected. |
| 11-0001 | Waste toner container full | Movement: A message "The waste toner container is full." is displayed on the Control Panel, and the machine is stopped. Cause: The capacity of the Waste Toner Container became full. Measures: Replace the Waste Toner Container. |
| 11-0010 | Waste toner container near full | Movement: Displayed a message by an operation panel (A continuation print is possible) Cause: The capacity of the Waste Toner Container became near full. |
| 31-0002 | Power supply relay durability alarm | |
| 31-0005 | Environment sensor reading alarm | Movement: It becomes as follow: environment temperature= 0 degC, environment humidity= 0%. Cause: Connection of the Environment Sensor cannot be detected. Measures:
|
| 31-0008 | HDD failure prediction alarm | Movement: HDD failure is expected to occur in a short time due to occurrence of physical error in HDD. It does not occur in the HDD of mirroring configuration. Cause: Error in the S.M.A.R.T. value of HDD Measures:
of power-on time, etc. are monitored. |