Canon imageRUNNER 2202
Troubleshooting. Image Failure. Paper Reverse Side Stained with Toner
Occurrence area
Fixing assembly (circumference: 75mm)
Transfer roller (circumference: 50mm)
Cause
Fixing assembly:
Removed toner from the paper is adhered onto the pressure roller and then it is adhered onto the reverse side of the paper.
Transfer roller:
Toner is remained on the drum when a jam occurs and the drum is suspended. The toner is adhered onto the transfer roller during the recovery operation.
Occurrence condition
Fixing assembly:
- In case that fixing ability is poor due to low temperature
- In case that mass halftone images are printed
- Time for replacement of the fixing assembly is in the near term.
Transfer roller:
- In case that paper jam occurs
- Time for replacement of the transfer unit is in the near term.
Remedy
Fixing assembly: Settings/Registration> Adjustment/ Maintenance> Clean Fixing Unit
Transfer Roller: Settings/Registration> Adjustment/ Maintenance> Clean Transfer Roller