Canon iR Advance C5535i
Troubleshooting. Jam Code. Jam Type
Type | Overview of detection | Check items (in arbitrary order) |
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Delay | A delay jam occurs when a sensor was not turned ON although a specified period of time had passed after the start of detection by the sensor. |
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Stationary | A stationary jam occurs when a sensor was not turned OFF although a specified period of time had passed after the sensor was turned ON. |
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Door open | A door open jam occurs when a sensor detected door open during printing operation. |
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Sequence | A sequence jam occurs when there was an error in sensor detection signal at printing operation se- quence. Since the jam may occur due to sporadic noise with software of each equipment or communication line (interruption of communication), failure of the part is not the cause of the jam. After the jam is removed, the machine works. |
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Power-on | A power-on jam occurs when a sensor detected ON state at power-on. |
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Error avoidance | An error avoidance jam occurs when an error in the machine (excluding parts failure) was detected. Printing operation is suspended to avoid error oc- currence by error code; therefore, parts failure is not the cause of the jam. After the jam is removed, the machine works. If it is due to parts failure, an error code instead of the error avoidance jam is displayed on UI and printing operation is suspended. In such case, serv- ice technician should perform remedial work for the error code. |
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Size error | A size error jam occurs when the difference be- tween the paper length detected by the Cassette Guide Plate/specified on the Control Panel and the length measured by the Registration Sensor is out of the specified range. |
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Forcible stop of paper feed | It occurs when a sheet of paper stops at the position specified in service mode. |
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Jam screen display specification
Due to one jam code being used for multiple options, the illustration for the different option may be displayed on the jam screen.
In this case, "1/2" or similar information is displayed on top left side of the screen and this area can be pushed. This operation
can be used to switch information on the screen.