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Canon i-SENSYS MF264dw

Troubleshooting. Recurring faulty image

Overview

Foreign matters or lines on rollers along the paper feed path may cause faulty images in the vertical scanning direction.

Field Remedy

See the roller pitches listed in the tables below to clean and/or replace the corresponding parts.

CAUTION:

Since the Primary Charging Roller, Photosensitive Drum, and Developing Roller are located inside the cartridge and they cannot be cleaned on a single part basis, replace the cartridge itself.

Roller pitch Parts Symptom
Soiling White spots Soiled back Fixing failure
Approx. 39 mm Transfer Roller - Occurs Occurs -
Approx. 28 mm Primary Charging Roller Occurs Occurs - -
Approx. 63 mm Photosensitive Drum Occurs Occurs - -
Approx. 26 mm Developing Roller Occurs Occurs - -
Approx. 57 mm Fixing Film Occurs Occurs - Occurs
Approx. 45 mm Pressure Roller Occurs - Occurs Occurs
Error Code
Service Mode, Troubleshooting
Parts Catalog
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