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Brother MFC7880DN

Troubleshooting. 2.5 Paper is fed at an angle

User Check

• Check that the paper is set in paper tray correctly.
• Flip over the paper in paper tray or rotate the paper 180°.
• Adjust each paper guide according to the paper size.
• Check that the thickness of the paper is 60 to 105 g/m2. (60 to 163 g/m2 for manual feed slot)
• Check that there is not too much paper set in the paper tray.
• Check that the type of paper is appropriate.
• Clean the pick-up roller.
• Check that the green envelope lever is not lowered on only one side.
• Replace the drum unit.
• Replace the toner cartridge.

Step Cause Remedy
1 Pinch spring of the paper tray coming off Reattach the pinch spring of the paper tray.
2 Tray pinch spring of the machine side coming off Reattach the tray pinch spring of the machine side. Refer to the figure below.
3 One-side abrasion of the pickup rollers Replace the PF kit.
4 Main PCB failure Replace the main PCB ASSY.
5 Damaged gears in the feeding system Replace the main frame L ASSY.
Error Code
Service Mode, Troubleshooting
Parts Catalog
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