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Brother MFC-L8900CDW

Troubleshooting. Document jam 2

Paper jam in the ADF

User Check

  • Check that the thickness of the document is 64 to 90 g/m2.
  • Check whether the document is smaller or larger than the specifications.
  • Check whether the document is wet or wrinkled.
  • Check that the document guide is adjusted to suit the document size.
Step Cause Remedy
1 Foreign object inside the ADF Remove the foreign object.
2 Document scanning position actuator coming off Reattach the document scanning position actuator.
3 Document pinch roller 2 coming off Reattach the document pinch roller 2.
4 Connection failure of the document scanning position sensor harness Check the connection of the document scanning position sensor harness, and reconnect it if necessary.
5 Second side document hold coming off Reattach the second side document hold.
6 First side document hold coming off Reattach the first side document hold.
7 Fed at an angle and jammed due to abrasion of document separate roller Replace the document separate roller ASSY.
8 Document scanning position sensor failure Replace the ADF unit.
9 Main PCB failure Replace the main PCB ASSY.

Paper jam in the paper eject section of the ADF

User Check

  • Check that the thickness of the document is 64 to 90 g/m2.
Step Cause Remedy
1 Foreign object in the ADF document eject path Remove the foreign object.
2 Document pinch roller coming off Reattach the document pinch roller.
3 Abrasion of document eject roller Replace the ADF unit.
4 Main PCB failure Replace the main PCB ASSY.
Error Code
Service Mode, Troubleshooting
Parts Catalog
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