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Brother MFC-L8900CDW

Troubleshooting. Document Feeding Problems 1

No document is fed

User Check

  • Set the document properly and check that the display on the LCD changes.
  • Check that the number of paper set has not exceeded the upper limit in the document tray.
  • Check that the ADF cover is closed correctly.
Step Cause Remedy
1 Document detection actuator coming off Reattach the document detection actuator.
2 Connection failure of the ADF motor harness Reconnect the ADF motor harness.
3 Boss to push the ADF cover sensor of the ADF cover Replace the ADF cover ASSY.
4 ADF cover sensor failure Replace the ADF cover sensor ASSY.
5 Document detection sensor failure Replace the document detection sensor PCB.
6 Document separate roller failure Replace the document separate roller ASSY.
7 ADF motor failure Replace the ADF motor.
8 Damaged ADF drive gear Replace the ADF unit.
9 Main PCB failure Replace the main PCB ASSY.

Multiple documents are fed

User Check

  • Check that the thickness of the document is 64 to 90 g/m2.
  • Check that the number of paper set has not exceeded the upper limit in the document tray.
Step Cause Remedy
1 Abrasion of ADF separation pad Replace the ADF separation pad.
Error Code
Service Mode, Troubleshooting
Parts Catalog
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