Brother MFC-J245
Troubleshooting. 2.5.1 Paper tray jam
User Check
- Check if the recording paper is loaded correctly in the Paper tray.
- Adjust the paper guide to match the recording paper size.
- Check if the recording paper loaded is smaller than the specified size.
- Check if the recording paper's thickness is within specifications.
- Check if too much recording paper is loaded in the Paper tray.
- Clean the Paper feed roller.
- Check that the Jam clear cover is securely closed.
- Check if there is no curling or bending in the recording paper.
Step | Cause | Solution |
---|---|---|
1 | Foreign materials in the recording paper feeding path | Remove foreign materials. |
2 | Jam clear cover not mounted in place | Reattach the Jam clear cover. |
3 | CR guide rail not properly attached | Reattach the CR guide rail. |
4 | Platen not mounted in place | Reattach the Platen ASSY. |
5 | Paper feeding path parts out of place | Set the paper feeding path parts into place. |
6 | Jam clear cover defective | Replace the Jam clear cover. |
7 | Paper tray defective | Replace the Paper tray. |
8 | Paper width sensor defective | Replace the Carriage PCB. |
9 | Platen defective | Replace the Platen ASSY. |
10 | Paper feed motor defective | Replace the Paper feed motor. |
11 | Registration sensor defective | Replace the Registration sensor PCB ASSY. |
12 | Main PCB defective | Replace the Main PCB ASSY. |